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May 9, 2025ServiceNow to acquire Data.World, a leading provider of data governance and cataloging technology, in a move designed to bolster its AI-driven data governance capabilities. The acquisition, valued at approximately $500 million, marks a significant step in ServiceNow’s ongoing efforts to harness the power of artificial intelligence and streamline data management practices for businesses worldwide.
A Strategic Move to Accelerate Data Governance
The global data landscape has become increasingly complex, with organizations struggling to keep pace with the growing volume, variety, and velocity of data. As businesses embrace digital transformation, efficient data governance has become a critical challenge—one that ServiceNow aims to address head-on with this acquisition.
By acquiring Data.World, ServiceNow gains access to a powerful, AI-driven data cataloging solution designed to improve data discovery, classification, and compliance across enterprises. Data.World’s platform leverages advanced machine learning (ML) and AI tools to provide real-time insights, data lineage, and enhanced collaboration features, enabling businesses to gain a more granular understanding of their data assets and ensure proper governance.
“We are excited to bring Data.World’s expertise in data governance and cataloging to ServiceNow,” said Bill McDermott, CEO of ServiceNow. “As organizations increasingly rely on data to drive decision-making, having the right tools to manage, govern, and make sense of that data is essential. Together with Data.World, we will empower our customers to accelerate their AI and data-driven initiatives while ensuring they stay compliant and secure.”
AI-Powered Data Cataloging to Drive Efficiency and Compliance
Data governance is a critical component of the data management lifecycle, ensuring that data is accurate, secure, and compliant with industry regulations. By integrating Data.World’s capabilities, ServiceNow aims to offer enterprises a unified platform that can automate data classification, discover patterns and enhance compliance workflows. This integration promises to further ServiceNow’s mission of delivering enterprise solutions that streamline and automate complex processes.
Through its AI-driven cataloging technology, Data.World enables businesses to map out their data sources, track changes and assess risks across diverse datasets. As AI algorithms improve over time, companies can expect more sophisticated, automated insights into how data is used within the organization, which data is most valuable, and where potential issues or compliance risks may lie.
In addition to its machine learning and artificial intelligence capabilities, Data.World’s platform includes robust collaboration features, allowing cross-functional teams to share knowledge and insights about data. This collaborative approach is designed to break down silos within organizations and foster a more integrated approach to data management.
The Growing Importance of Data Governance
As the volume of data continues to surge, the importance of data governance becomes more pronounced. Regulatory pressures, such as GDPR and CCPA, combined with the need for transparency and accountability, have driven businesses to invest more heavily in technologies that ensure data security and compliance. In fact, statistics show that over 60% of enterprises cited data governance as one of their top priorities for digital transformation in 2025.
ServiceNow to acquire Data.World announcement comes at a time when organizations are looking for integrated solutions that not only address data privacy and compliance but also enable data-driven innovation. The combination of ServiceNow’s industry-leading workflow automation and Data.World’s AI-enhanced cataloging technology offers a comprehensive solution that is expected to streamline workflows, improve decision-making, and mitigate risks associated with data mismanagement.
A Stronger AI-Powered Future for ServiceNow
The addition of Data.World to the ServiceNow ecosystem also reflects the company’s broader strategy to enhance its artificial intelligence capabilities across its platform. ServiceNow has been steadily increasing its focus on AI and machine learning as key components of its service offerings, allowing companies to automate more aspects of their business operations while maintaining a high level of oversight and compliance.
By acquiring Data.World, ServiceNow accelerates its ability to provide customers with cutting-edge AI tools to navigate the complexities of data governance and management. This acquisition positions ServiceNow as a leader in the emerging field of AI-driven data governance and sets the stage for new innovations that can drive business efficiency and agility.
Looking Ahead
With the deal expected to close in the second half of 2025, ServiceNow will integrate Data.World’s technology into its existing platform, making it available to its broad customer base. Industry analysts predict that this acquisition will have a lasting impact on the enterprise cloud sector, as more businesses look for ways to automate and optimize their data governance processes.
As AI continues to play an increasing role in shaping the future of business operations, ServiceNow’s acquisition of Data.World positions the company as a critical player in helping organizations harness the full potential of their data in a secure and compliant manner.
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